Coronavirus Safety Precautions + Service Information

Friends & Customers –

We’re taking the spread of COVID-19 very seriously. The well-being and safety of our customers, our employees, and the overall community is our highest priority. 

We Have a Culture of Health & Safety

We have made some changes in our operation to help mitigate risk, and ensure we comply with any limitations. 

Enhanced Operations

  • We have implemented strict sanitation and social distancing procedures throughout our buildings and our vehicles, based on the CDC guidelines.
  • Our warehouses have a significant supply of parts and material on hand, which will reduce the need for us to receive deliveries from third party vendors.
  • Our building access will be limited to essential personnel who will observe all CDC recommended protocols regarding sanitation and social distancing.
  • All administrative operations have been moved offsite to employees’ homes.  All communication has been seamlessly maintained. 
  • Technicians are 100% contact free when working with your staff.  Our ERP and mobile platform communicate with our server, and your client portal.
  • We have partnered with a local hygienist to develop a mandatory training program for all our employees.
  • Our technicians and installers will sanitize touchpoints after each service call or maintenance session.
  • Our staff will arrive prepared with all necessary protective equipment (PPE)
  • Bleach & Water Solution
  • Disinfecting Wipes
  • Nitrile Gloves
  • Face Masks

Looking Forward

We are so proud to support businesses throughout Upstate New York.  We are committed to helping you through this time and offer our assistance and consulting whenever you need.

Please contact our office any time if you have questions, need service, or want to discuss an action plan for spring.

Health & Safety, From Our Family to Yours.
Jake Koch
Jeff Koch - Jake Koch - Kevin O'ConnellJeff Koch - Jake Koch - Kevin O'Connell
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